ORDER INFORMATION & PROCESSING

Please allow us 2 - 3 business days to process and ship your order. You will receive an email when your order ships or is on its way. Read below for estimated shipping times.

​Please ensure all shipping information is entered correctly. Unfiltered is not reliable for lost or stolen packages. 

​

Once you have placed your order, it cannot be cancelled or changed. Please review your order and make sure all items and shipping information are correct.

​

​LOCAL NEXT DAY DELIVERY

Next-day delivery is offered to Edmonton and surrounding areas. To confirm if your address is within our delivery zone, proceed to checkout, choose local delivery, and enter your address.

Orders must be placed by 3pm MST to be processed in time for next-day delivery. Orders placed after 3pm will receive their order in 1-2 days.

Your package will be left at the front door unless specified otherwise (e.g., backdoor, mailbox, etc.).

Delivery fee: $5 (Free for orders over $50)

​SHIPPING 

CANADA:

2-4 business days $15 (Free for orders over $100)

​USA: 

​Standard 5 - 8 business days $15

Please note that all delivery times are estimates from our shipping provider and cannot be guaranteed.

*All duties, tariffs, and fees are included in the purchase price. No additional costs will be collected at delivery*

​RETURNS/EXCHANGES

​Unfiltered does not offer returns. If you have received the wrong order or a damaged product, please see warranty for more details.